Kris Droesch
Product Architecture | Service Design
- Role
- Senior User Experience Architect at Omnicom Production
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior User Experience Architect
Jan 2024 — Present · NY, US
Formerly McCann Health, AREA 23) Spearheaded the development of digital products, wireframing desktop and mobile experiences, and crafting high-fidelity prototypes, resulting in greater client satisfaction and alignment.Drove product strategy and design by crafting comprehensive audience definitions, user personas, user journeys, and sitemaps, fostering full team alignment and providing insights that shaped client solutions.Led co-creation and collaboration workshops between multiple disciplines, executives and clients, creating closer client and team relationships with higher cohesion and less spin.Collaborated extensively on design systems and UI kits, playing a key role in structuring content, information, and documentation in a user-friendly manner, ensuring seamless adoption by clients.Helped establish the standards for service design work as a new discipline/business offering.Established new working relationships with non-UX teams, resulting in reduced friction, sped-up project timelines, and enhanced collaboration.Led research & discovery initiatives for service design work, digital products, and AI experiences.Educated cross-discipline partners on WCAG accessibility standards to ensure creative work was fully accessible and usable.Liaised with developer teams to ensure alignment on product designs, streamlining the client approval, handoff and build processes.Built highly effective and productive client relationships, which resulted in impactful solutions, drove project success, and led to additional client work.
Education
Trinity College-Hartford
B.A., English
2008 — 2011
Pratt Institute
Master’s Degree, Library and Information Science
2015 — 2017
Pratt Institute
Advanced UX Certification, Information Experience Design
2015 — 2017
Skills
- Press Releases
- Digital Media
- Web Content
- News Writing
- Blogging
- Storytelling
- Creative Writing
- Content Development
- Publishing
- Editing
- Publications
- Magazines
- Publicity
- Social Networking
- Social Media Marketing
- Copywriting
- Proofreading
- Media Relations
- New Media
- Copy Editing
- Feature Articles
- Online Publishing
- Literature
- Books
- Content Management
- Ap Style
- Newspapers
- Social Media
- Editorial
- Ebooks
- Content Strategy
- Fact-Checking
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