Kristen Hanson Ream

About Kristen Hanson Ream

As a Senior Program Manager at Adobe, I lead the Adobe Sales Academy Intern Program and drive strategic university recruiting initiatives that shape the future of our sales talent pipeline. With over 10 years of experience, I bring a holistic and results-driven approach to early career program management—blending innovation with operational excellence.My background spans the full program lifecycle, including experience management, onboarding, curriculum design, and post-program integration. I specialize in building scalable frameworks that support both intern and new graduate success, while aligning closely with business objectives. From evaluating and implementing tools and systems to enhancing program branding, public relations, and event strategy, I ensure every touchpoint reflects our commitment to an exceptional candidate and employee experience.Passionate about mentoring and developing emerging talent, I’m always looking for ways to make early-in-career programs more impactful, inclusive, and aligned to long-term workforce goals.

Experience

1. Sr Program Manager, Adobe Sales Academy

   Adobe

   Apr 2019 — Present

   In my role I oversee the enablement and onboarding of our new hires, as well as the progression of reps recently promoted. I have our reps go through three dedicated weeks of solution overviews, tools and processes, a dedicated mentorship program, and a final certification. Our methodolody is learn the process, solution or tool, watch how it\'s being used, practice with your mentor, practice on your own, and certify that you understand it. To help scale our program, I oversee the Adobe Sales Academy Ambassador program which gives leadership opportunities to seasoned reps to help come in and train on particular skills and processes. For our reps recently promoted, I oversee building out their curriculum to ensure they can ramp quickly to the next role. I\'ve put together learning paths that outline their role, best practices, how to use the tools, job aids, video recordings, and a mentor program, and a certification process. We\'ve seen a tremendous increase in reps ability to ramp and hit quota faster now that they have these dedicated resources. In addition to enablement, I own the tech stack budget and contracts for our teams and ensure all of our reps have access and are trained on using the tools. I support our hiring efforts by conducting first round interviews and our full-time and intern hiring forums. I also help oversee our ASA internship program which includes their enablement, team projects, pitch competitions, and mentor program.A few key highlights-Since 2015, I\'ve worked with over 300 reps onboard, certify a ramp into a BDR role -36% of the ASA have promoted to other roles, 80% of those promotions have been to field roles -I\'ve worked with 15 Inside Sales Representatives onboard and ramp-I\'ve worked with 107 ASA Interns -Promoting from ASA reduces time to fill by 44%, lowering the avg of 90 days to fill a role down to 40 days-ASA alumni promoted in FY19 averaged 69% first year attainment, in comparison to outside hires at 56%

Education

• Brigham Young University Marriott School of Business

  Bachelor of Science (BS), Marketing/Marketing Management, General

• Brigham Young University

  Marriott Business School of Management, Business Management Emphasis in Marketing

  2011 — 2015

Skills

• Program Management
• Crm
• Retail Marketing
• Personal Shopping
• Social Media
• Public Speaking
• Customer Relationship Management (Crm)
• Microsoft Office
• Sales
• Event Planning
• Merchandising
• Retail Sales
• Time Management
• Marketing
• Microsoft Word
• International Business Management
• Leadership
• Customer Service
• Management
• Nonprofits
• Microsoft Excel
• Powerpoint
• Training