Kristen Woods

About Kristen Woods

Dedicated and passionate leader with proven ability to develop and oversee efficient administration practices that promote organizational success. Proven expert at increasing profitability, job satisfaction rates, and student retention rates through relationship building, coaching and training with an emphasis on customer service and student success. Highly proficient in establishing and maintaining an environment that fosters student success and staff success. Innate ability to rapidly assess situational challenges and quickly implement action plans for effective, outcome-based solutions.

Experience

1. Director, School Success Partner

   Pearson

   Aug 2018 — Present

Education

• Argosy University

  Master of Management, Business Administration and Management, General

  2014 — 2016

• Fairmont State University

  Bachelor of Applied Science (BASc), Business/Merchandising

  1997 — 2002

Skills

• Adult Education
• Student Financial Aid
• Student Recruiting
• Student Affairs
• Student Counseling
• Onboarding
• Academia
• Strategic Planning
• Recruiting
• Employee Engagement
• Training
• Coaching
• Employee Training
• Human Resources
• Customer Service
• Sales Management
• Mental Health Counseling
• Forecasting
• Admissions
• Retaining Customers
• Sales
• Higher Education
• Research
• Interviewing
• E-Learning
• Enrollment Management
• Teamwork
• Leadership
• Databases
• Interviews
• Campus
• Resume Writing
• Team Building
• Career Counseling
• Consulting
• Customer Retention
• Budget Management
• Microsoft Office
• Academic Administration
• Customer Satisfaction