Kristen Townes
Senior Vice President Asset Management @Hotel Asset Value Enhancement (hotelAVE)
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WORK HISTORY
Senior Vice President Asset Management @Hotel Asset Value Enhancement (hotelAVE)
US
Hotel Asset Value Enhancement, Inc.(hotelAVE) is the industry\'s leading international hotel owner, advisor and asset management firm, with a legacy of unrivaled performance for our partners, owners and lenders of 1,700+ hotels with more than rooms, representing over $160 billion of hotel real estate value. The company\'s current asset management portfolio comprises over 75 hotels and $12.5 billion in assets under management. The firm advises on an additional $10 billion of hotel real estate annually. Advisory services include: lender collateral strategic business plans, strategic plans, receivership, acquisition underwriting and due diligence, new manager and franchise selection, development planning and litigation support services. The firm’s operational effectiveness division implements projects that increased GOP margins by an average of 500 bps without impact to guest service as measured one year after installation. hotelAVE uses a highly data driven and comprehensive approach, which is supported by a proprietary business intelligence & analytics platform. Founded in 2003 by Michelle Russo, the 2021 Jack A. Shaffer Financial Advisor of the Year and the 2025 Isenberg HTM Distinguished Industry Leader, hotelAVE’s 44 diverse professionals possess over 650+ combined years of hotel ownership, consulting and hospitality operations experience. hotelAVE is headquartered in Providence, Rhode Island with offices and professionals also located in Atlanta, Chicago, Los Angeles, Miami, New York, Raleigh, Seattle, and Washington, DC. For more information on hotelAVE, please visit
EDUCATION
Purdue University Daniels School of Business
Bachelor of Science, Accounting
ABOUT KRISTEN TOWNES
As a seasoned Hospitality Asset Manager and Certified Public Accountant, I bring a proven track record of maximizing the value of diverse portfolios across premium select-service and full-service assets. I specialize in strategic planning, financial analysis, and operational consulting—driving performance through data-driven insights and empowering on-site teams to deliver results.With deep expertise in accounting, project management, and stakeholder engagement, I thrive in fast-paced environments where collaboration, communication, and business acumen are key. Whether optimizing asset performance or navigating complex negotiations, I’m a self-motivated team player committed to delivering value.
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