Kristen Sullivan

About Kristen Sullivan

Human Resources Management Professional with the ability to optimize business performance…

Experience

1. Manager, Associate Relations HR

   ADP

   Apr 2018 — Present · Alpharetta, GA, US

   Investigating, analyzing and making appropriate recommendations regarding complex employee relations issues; exercise influence appropriately.•Work independently to manage designated employee relations case load within established guidelines utilizing sound judgment.•Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination.•Providing guidance to maintain employment law compliance, facilitating employee relations training programs, fact finding and partnering with legal on EEO/suits.•Partner with Legal, Risk, GSO, and HR to manage escalated Associate relations issues; monitor activities and outcomes to ensure fair and consistent application of policy and treatment of Associates.•Contribute to the overall build and execution of the new Associate Relations Center of ExcellenceManager, HR Business Partner 20••••19•Responsible for planning, directing and delivering Corporate and customized HR services in support of business unit/divisional/regional objectives. •Proactively consults with clients and recommends HR strategic solutions to improve critical business outcomes.•Collaborates with business clients and shared services HR organization to ensure a unified HR delivery approach. •Ensures a high level of organizational effectiveness through ongoing performance management, organizational design, analysis and implementation; change management, talent assessments, leadership development and succession planning. •Facilitates team building and goal setting for the organization. •Provides effective associate relations through proactive programs and problem resolution. •Monitors and evaluates current HR processes and programs to ensure maximum service delivery.•Responsible for communication and interpretation of HR policies and procedures. Coaches/consults with managers and associates on all employee issues.

Education

• Kennesaw State University

  PHR Certification Course

  2008 — 2008

• University of South Carolina

  Bachelor of Science, Biology

  1997 — 2001

Skills

• Employee Relations
• Onboarding
• Hiring
• Talent Management
• Leadership Development
• Coaching
• Recruiting
• Training
• Applicant Tracking Systems
• Temporary Placement
• Talent Acquisition
• Human Resources
• Strategy
• Management
• Payroll