Kristen Stricker
- Role
- Client Success Manager at LS Direct
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Client Success Manager
Sep 2023 — Present · Tampa, FL, US
Foster a relationship with LS Direct’s largest client and lead strategic initiatives for digitally driven direct mail campaigns across all stages of the customer lifecycle-Manage project briefs, communicate requirements to the creative team, and oversee asset production and vendor distribution-Coordinate catalog timelines, ensuring on-time achievement of project milestones and deliverables-Monitor and report on campaign performance, yielding an incremental 12% increase in ROI and an incremental 15% improvement in customer engagement-Collaborate with brand and promotional teams to integrate direct mail into seasonal campaigns, boosting category sales-Manage day-to-day vendor relations, ensuring effective collaboration and project execution.
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