Kristen Smith
Driving Scalability | Impressing Customers @ Spectrum Enterprise
- Role
- Group Vice President, Service Delivery at Charter Communications
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Kristen Smith
A strategic and visionary leader with record success in driving large scale efficiencies…
Experience
Group Vice President, Service Delivery
Jan 2025 — Present
Education
Le Moyne College
B.A., Accounting
1991 — 1994
Le Moyne College
Master of Business Administration (M.B.A.), Accounting and Business/Management
2015 — 2018
Skills
- Project Management
- Salesforce.com
- Direct Sales
- Data Integration
- Team Leadership
- Voip
- Vendor Management
- Wireless
- P&L Management
- Customer Experience
- Telephony
- Telecommunications Management
- Budgets
- Managed Services
- P&L
- Business Analytics
- Sales Operations
- Customer Retention
- Training
- Customer Satisfaction
- Process Improvement
- Solution Selling
- Business Planning
- Operations Management
- Telecommunications
- Strategic Partnerships
- Optical Fiber
- Management
- Cross-Functional Team Leadership
- Computer Network Operations
- Broadband
- Co-Location
- Income Statement
- T1
- Leadership
- Business Analysis
- Fiber Optics
- Forecasting
- Continuous Improvement
- Strategic Planning
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