Kristen Mitchell

About Kristen Mitchell

As a Client Relations Executive at ADP, I lead a highly skilled team of HR Business Partners who provide consultative and strategic solutions for over 400 PEO clients across the North Florida market. With a Master of Science in Human Resources Management and 16 years of progressive experience in payroll, HR, and client support, I have a deep understanding of the needs and challenges of small and medium-sized businesses in various industries.My mission is to drive client satisfaction and retention by delivering exceptional service, value, and results. I leverage data analytics, HRIS systems, product development, and regional training to optimize the performance and efficiency of my team and our clients. I also collaborate with internal and external partners to resolve complex issues, negotiate contract terms, and manage transitions and migrations. I am passionate about empowering and enabling our clients to achieve their goals and grow their businesses.

Experience

1. Sr Director Peo Tax Compliance

   ADP

   Sep 2024 — Present · Maitland, FL, US

Education

• Strayer University

  Master of Science (MS), Human Resources Management

  2014 — 2016

• Sacred Heart University

  Bachelor of Science, Business Administration / Concentration in Marketing

  1999 — 2003

• Sacred Heart University

  Bachelor's degree

Skills

• Team Building
• Succession Planning
• Onboarding
• Microsoft Excel
• Deferred Compensation
• Employee Benefits
• Employment Law
• Benefits Administration
• Hris
• HR Policies
• Employee Engagement
• Human Resources
• Performance Management
• Newsletters
• Microsoft Office
• Payroll
• Recruiting
• Peoplesoft
• Employee Relations
• Talent Acquisition
• Talent Management
• Outlook