Kristen McNeill
Owner @The Lash Lounge
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WORK HISTORY
Owner @The Lash Lounge
Founded and operate a high-end beauty salon franchise, overseeing all aspects of business ownership and daily operations.• Lead strategic direction, financial planning, and full P&L ownership, ensuring consistent revenue growth and operational efficiency.• Drive guest acquisition and retention through dynamic marketing campaigns, brand collaborations, and high-converting digital strategies.• Manage end-to-end HR functions including recruiting, hiring, training, and team development.• Execute local influencer and brand partnerships to increase community awareness and brand loyalty.• Maintain compliance with corporate and industry standards while enhancing guest satisfaction through exceptional service quality and personalized client care.• Oversee inventory management, vendor relations, and performance analysis using KPIs to guide business decisions.
EDUCATION
University of Southern California
BA, Sociology
SKILLS
ABOUT KRISTEN MCNEILL
Proven ability to greatly increase sales and revenue Strong understanding of Deal…
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