Kristen Letelier

Executive Sr Director, Program Operations- Electronic Warfare Systems @Raytheon

Los Angeles, CA, US

As the EWS Operations Director, • Develops the operations and manufacturing vision and strategy for the EWS mission area, partnered with the business area VP of EWS and engineering leadership; for Airborne Electronic Attack, Self Protect Systems, High Energy Lasers • Responsible for cost, schedule and technical performance of MA production and operations • Develops front end of the business operations and manufacturing strategy related to EWS programs and pursuits, including facility, capacity planning and execution • Defines all operations content and approval for MA Gates and EACs • Responsible for make/buy/where decisions for Product Line BOMs • Responsible for management $25M (total year) CAPEX business investments • Owner of transitioning to production plans and build content for development programs • Develops and approves (EACs) and ensures appropriate operations staffing across all factories • Assures consistent application of common process and standard operations work across portfolio • Accountable for business area On-Time Delivery performance. Improved development program OTD from 0% to 91%. • Ongoing staff development to create an agile high performance work team through skill assessment matrices, providing training opportunities, employee mentoring and coaching • Ensures security requirements are fulfilled for business execution • Expert Core® Trained (Continuous Improvement) – trained in Root Cause Corrective Action tools: 5 Why, Fishbone Diagram, 3L5W, Current Reality Tree, Failure Modes & Effect analysis, Future Reality Tree, Fault Tree Analysis, Sologic Root Cause Analysis (RCA), Shainin Red X™ • RTX Brand Ambassador: training in social media and marketing techniques and strategies • Created EWS Operations Employee Survey: created survey, analyzed results, created action plan • Corporate Pulse Survey: utilized corporate survey results for direct team, analyzed results, created action plans and improved next survey participation by 14%

University of Arizona

Bachelor of Science (B.S.), Industrial Engineering

Southern Methodist University

Master of Science (M.S.), Engineering/Industrial Management