Kristen Kaufmann

Experience

1. Manager, Business Resource Groups (Brgs)

   Salesforce

   Aug 2021 — Present · Portland, OR, US

   Global Program Manager leading BRG program including strategy and management of 13 Global BRG with ~130 part time global leaders, 275 hubs, 300 executive sponsors and advisors, and BRG members. • Sets the strategy and manages 6 figure budget including review and approval for all BRG funding requests. • Leads creation, execution, and coordination of annual in-person Global Equality Leadership Summit, a 5 day offsite for all global BRG leaders. In charge of workforce and resource management, most recently in Dublin, IE. • Product owner for Custom Sales Cloud ERG Management instance, managing two sprint teams to go to market. • Developed partner and relationships SOPs throughout the business particularly with communications, employee engagement, government affairs, brand marketing, and HR to support the BRG program. • Creates comprehensive strategic planning efforts for all 13 global ERGs and over 300+ hubs, collaborating with Office of Equality executive leadership to shape the overarching BRG vision and focus areas for the groups. • Pioneered the development of the inaugural BRG feedback survey, which garnered over responses and informed data-driven action plans to enhance engagement and retention.• Leads monthly engagement for speaker series, panels, educational events, and partner learning series.• Created updated recruitment processes for electing and selecting the global volunteer leaders of 13 BRGs. • Leads conflict management/resolution strategy for any employee relations issues within BRG leadership.

Education

• Freie Universität Berlin

  FU-BEST

• Cornell University

  Certificate in Diversity and Inclusion

  2020 — 2020

• Appalachian State University

  Master's degree, Industrial and Organizational Psychology, and Human Resources Management

• James Madison University

  Bachelor of Science (B.S.), Psychology

Skills

• Microsoft Publisher
• Spss
• Training
• Qualtrics
• Recruiting
• Drupal
• Job Analysis
• Childcare
• Microsoft Excel
• Piano Education
• Event Planning
• Research
• Branding & Identity
• Employment Law
• Cpr Certified
• Human Resources
• Travel Planning
• Organizational Development
• Team Leadership
• Leadership
• German
• Statistical Data Analysis
• Irb Certified
• Access Database
• Public Speaking
• Talent Acquisition
• Social Media
• Program Development
• Data Analysis
• Student Programming
• Performance Management