Kristen Hawkins
Customer Experience Leader at Construction Specialties
- Role
- Customer Engagement Manager at Construction Specialties
- Location
- Lebanon, NJ, US
- LinkedIn followers
- 500 followers
About Kristen Hawkins
Customer Experience & Sales Operations Leadership Team Building | Coaching & Training | Process Improvement | Sales EnablementElevating Customer Engagement | Driving Quality & Responsiveness of Communications Customer-focused, self-directed, and solution-focused team leader with high degree of commercial acumen who drives efficiency and effectiveness across entire pre-/post-sale lifecycle. Influential communicator who coordinates across functional, cultural, and geographic borders to achieve strategic priorities. Valued partner to sales organizations who navigates customer, vendor, and partner relationships to achieve timelines, communications, and deliverables for multiple concurrent projects and priorities in fast-paced environments. Key Skills: Managing Change | Removing Roadblocks | Handling Escalations | Recruiting, Training & Onboarding Culture Building | Collaboration | Project Management | Vendor Management | Insights-Led Improvements Let\'s Connect! Reach out through this profile or k••••••••@gmail.com
Experience
Customer Engagement Manager
Feb 2025 — Present · US
Education
Muhlenberg College
Bachelor of Arts, Psychology
1993 — 1997
Skills
- Temporary Staffing
- Interpersonal Communication
- Writing
- Customer Service
- On-Site Staffing
- Human Resources
- Technical Recruiting
- Talent Acquisition
- Sourcing
- Negotiation
- Teaching
- Corporate Recruiting
- Windows
- Employee Relations
- Outlook
- Communication
- Talent Management
- Contract Recruitment
- Recruiting
- English
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