Kristen Hann

Experience

1. Channel Sales Director

   Inneractiv

   Dec 2023 — Present

   Lead end-to-end sales operations and customer engagement, serving as the primary liaison between clients, internal teams, and executive leadership.Built the channel partner program from the ground up, including contracts, documentation, sales enablement materials, and go-to-market strategies for partner-led sales.Drive partner enablement through training, marketing collateral, and ongoing communication, strengthening relationships and expanding the global partner network.Collaborate across departments to design and deliver customer engagement programs that align technical solutions with business objectives.Lead the development of strategic proposals and solution frameworks that address customer requirements, compliance standards, and operational goals.Oversee the creation of marketing presentations, collateral, and campaign content to support both direct sales and partner initiatives.Support company expansion from a North America–focused presence to a global market footprint, securing the company’s first global enterprise engagement.

Education

• Kent State University

  BA

  2002 — 2006

Skills

• Solution Selling
• Selling
• Telemarketing
• Sales Process
• Process Improvement
• Business Development
• Negotiation
• Microsoft Office
• Salesforce.com
• Sales Operations
• Managed Print Services
• Leadership
• Customer Service
• Strategic Planning
• B2b
• Management
• Team Building
• Cold Calling
• Building Relationships
• Account Management
• Qualifying Prospects
• Sales Management
• Sales Presentations
• Direct Sales
• Marketing
• Project Management
• Document Imaging
• Document Management
• Key Account Management
• Advertising
• Customer Satisfaction
• Training