Kristen Haley

About Kristen Haley

If logistics doesn’t humble you, leadership will.I’ve spent the last several years living at the intersection of sales, operations, and compliance-making sure our people, processes, and systems actually work together instead of fighting each other.At Circle Logistics, I lead sales + operations compliance, which basically means I’m the bridge between “move the freight” and “do it right.” I help teams simplify complex processes, train smarter, and stay accountable without losing their minds (or their weekends).What I’m known for-Turning compliance from “check the box” into “protect the margin.”-Translating chaos into clear, scalable processes-Building confidence in people, not just performance metrics-Coaching teams who are burnt out from bandwidth battles and helping them find sustainable wins.I believe the best logistics leaders aren’t the loudest, they’re the ones who build clarity, consistency, and trust.So whether I’m running RFP scenarios, rewriting training frameworks, or stress-testing a compliance policy, the goal’s the same: confidence in people, clarity in process.

Experience

1. Sales & Operations Compliance Manager

   Circle Logistics, Inc

   Mar 2025 — Present

   Policy Development and Implementation-Develop and implement compliance policies and procedures that align with customer requirements and industry standards-Ensure that policies are clear, concise, and easily understood by all relevant personnel. Training and Education-Provide training and education to employees on compliance requirements and procedures-Ensure that employees are aware of their responsibilities and obligations in relation to compliance. Monitoring and Auditing-Monitor compliance with policies and procedures-Conduct regular audits to identify areas of non-compliance-Investigate potential violations and incidents. Reporting and Communication-Prepare and submit compliance reports to management and ownership teams-Communicate compliance matters to employees.Collaboration and Liaison-Work closely with other departments, such as legal, operations, data analysis, marketing, and sales, to ensure compliance-Liaise with management and ownership teamsProactive Risk Management-Develop and implement corrective action plans for resolution of problematic issues.Core Focus-Identify & Engage New Decision Makers-Support Account Managers-Coordinate Sales-to-Operations Handoff-Maintain Administrative & Hubspot Organization-Track & Report Key Wins & Metrics-Coordinate Marketing & Sales Enablement-Enhance Training & Development

Education

• Ivy Tech Community College

  Professional Payroll and Bookkeeping Certifications

• Indiana University Bloomington

  Bachelor of Science - BS, Linguistics