Kristen Grace

About Kristen Grace

With over 20 years in the luxury retail industry, I\'ve had the opportunity to grow and innovate with fantastic brands like Tory Burch, Michael Kors, and Ralph Lauren Rugby. My career has been about more than just driving sales; it\'s been about creating memorable customer experiences and building a brand that resonates with people.My passion lies in the details of retail - from developing multi-site strategies that enhance customer experience to ensuring operational excellence in every store I manage. I\'m all about nurturing teams, guiding them to deliver top-notch service and training them to be the best in the business.I\'ve always believed that understanding the cultural nuances of each market is key. It\'s what has helped me build successful partnerships and keep my teams motivated, even through challenging times like store renovations or the recent global pandemic.A big part of my job is staying ahead of the curve, using data and insights to understand consumer trends and adapt quickly. This approach has not only helped drive revenue growth but has also made sure our customers always find what they\'re looking for.I take pride in mentoring and building a diverse and skilled workforce. To me, success is when my team feels empowered and excited about what they do, and our customers leave the store with a smile.I\'m always open to connecting with fellow retail enthusiasts, sharing insights, or exploring new opportunities in the dynamic world of luxury retail. Let\'s chat!

Experience

1. District Manager

   Starbucks

   Apr 2024 — Present · US

Education

• Isenberg School of Management, UMass Amherst

  BS, Consumer Economics

  1989 — 1993

• University of Massachusetts Amherst

  Bachelor's degree

Skills

• Trend Analysis
• Recruiting
• Management
• Retail
• Fashion
• Leadership
• Merchandising
• Visual Merchandising
• Sales
• Apparel
• Store Management
• Inventory Management
• Loss Prevention
• Sales Management
• Sales Operations
• Store Operations