Kristen Silverman
Senior Event Manager @Conrad New York Downtown
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WORK HISTORY
Senior Event Manager @Conrad New York Downtown
New York, NY, US
Responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events• Ensure a seamless turnover from sales to service • Maximize revenue by upselling and offering enhancements to create outstanding events• Serve as the primary contact following turnover on property and is responsible for the overall experience• Manage and update group room blocks for all assigned groups• Forecast group sleeping rooms and event revenue for all assigned groups• Conduct pre- and post-event meetings as required to review/communicate group needs and feedback
EDUCATION
St. John's University
Bachelor's degree, Hospitality Administration/Management
ABOUT KRISTEN SILVERMAN
Experienced hospitality professional. Skilled in Sales & Catering, Food & Beverage, Microsoft Programs, Hotel Management, and Hospitality Industry. Strong administrative professional with a Bachelor\'s degree focused in Hospitality Administration/Management from St. John\'s University.
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