Kristen Ellis
Analyst and Customer Success Consultant | Ecommerce + Digital Marketing
- Role
- Senior Customer Success Business Consultant at Quantum Metric
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Kristen Ellis
Results-oriented professional with over 10 years of hands-on data analytics experience within startup and Fortune 500 companies- Adept at analyzing various performance metrics including revenue, margin, traffic, conversion rate, average order value, cancellations, returns, in-stock rates, bounce rates, exit rates, clickthrough rates, customer lifetime value and abandoned shopping cart rates- Delivers comprehensive reporting and data-driven recommendations on a regular basis, including weekly, quarterly, and ad-hoc, to senior management, vendors, and cross-functional partners with business and sales optimization as a main objective- Possesses expertise in utilizing a diverse range of tools, including Adobe Analytics, Dart, PowerBI, Tableau, SuperSet, DynamicAction, Google Analytics, advanced Excel, Birst, Heat Maps, Full Story, and SEO Clarity to extract valuable insights and shape data-driven strategies for achieving business objectives.
Experience
Senior Customer Success Business Consultant
Jul 2025 — Present
Education
Southern New Hampshire University
Bachelor of Science (B.S.), Fashion Merchandising Management
2013 — 2016
University of Maine at Farmington
Bachelor of Arts (B.A.), Psychology w/ a Business Minor
Skills
- Email Marketing
- Fashion
- Blogging
- Blog Management
- Analysis
- Search Engine Optimization (SEO)
- Microsoft Office
- Trello
- Mailchimp
- Leadership
- Content Management
- Customer Service
- Asana
- Teamwork
- Omniture
- Convertkit
- Merchandising
- Systat
- E-Commerce
- Demandware
- Retail
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Inventory Management
- Web Design
- Data Analysis
- Ecommerce
- Squarespace
- Wordpress
- Consumer Behavior
- Social Media
- Mailerlite
- Cashiering
- Oracle R12 Financials
- Visual Merchandising
- Divi
- Activecampaign
- Experimental Research
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.