Kristen Davis

Senior Business Manager focused on Sales Enablement and Business Planning

Role
Senior Business Manager - Office of the COO, Americas at Microsoft
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Kristen Davis

I’m a senior business operations and strategy leader who specializes in enterprise operating models, organizational clarity, executive decision support, and high‑impact cross‑functional execution. In my role as Business Manager for the Americas Office of the COO at Microsoft, I partner with senior leadership to translate complex priorities into aligned plans, predictable rhythms, and measurable business outcomes.My work sits at the intersection of strategy, operations, culture, and communications—bringing structure to ambiguity and ensuring the Americas COO organization operates with precision, transparency, and momentum. I lead programs and systems that strengthen organizational health, elevate leadership visibility, and improve the way thousands of employees across the Americas connect, collaborate, and execute.Specialties: Business Management, Planning, and Operations | Sales Operations Management | Service Operations Management | Strategic Business Reviews | Executive Communications and Influence | Organizational Change Leadership | Financial Operations | Budget Oversight | Headcount Governance and Workforce Planning | Project Management | Portfolio and Program Governance | Compliance Management | Risk Management | Partner Management | Team Development | People Management

Experience

  1. Senior Business Manager - Office of the COO, Americas

    Microsoft

    Jan 2026 — Present

    As a Senior Business Manager for the Americas Office of the COO, I support the Chief of Staff and COO leadership team by driving clarity, alignment, and operational excellence across a broad portfolio of strategic, cultural, and business‑critical initiatives. My role exists to bring focus and cohesion to what matters most—ensuring teams across the Americas stay connected, informed, and empowered to execute.

Education

  • Pepperdine University

    Liberal Arts

  • Washington State University

    BA

Skills

  • Digital Marketing
  • Product Marketing
  • Mobile Marketing
  • Business Management
  • Management
  • Sales Operations
  • Online Advertising
  • Strategy
  • Budgets
  • Online Marketing
  • Leadership
  • Operations Management
  • Product Management
  • Project Planning
  • Saas
  • Analytics
  • Marketing Strategy
  • Project Management
  • Competitive Analysis
  • Start-Ups
  • Business Process Improvement
  • Crm
  • Account Management
  • Financial Operations

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Kristen Davis — Senior Business Manager - Office of the COO, Americas at Microsoft in Seattle, WA, US | Unifers