Kristen Buchanan

Senior Outreach Manager- Southeast at CaptionCall by Sorenson

Role: Senior Outreach Manager at CaptionCall by Sorenson
Location: Canton, NC, US
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Kristen Buchanan

With over a decade of experience in marketing and sales, I currently serve as Senior…

Experience

Senior Outreach Manager
CaptionCall by Sorenson
Apr 2025 — Present

Skills

Sales
Team Motivation
Strategic Thinking
Training & Development
Building New Business
Customer Driven Innovation
Online Marketing
Customer Satisfaction
Marketing
Networking
Community Outreach
Account Management
Relationship Building

Contact information

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Work email
•••••@captioncall.com
Personal email
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Current company

CaptionCall by Sorenson

Telecommunications · 1.4K employees · Founded 2010 · Salt Lake City, Utah, United States

CaptionCall provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen. CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.

captioncall.com

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