Kristen Brignone

Customer Success Manager | Problem Solver | Coffee Lover | We\'ve Got This

Role
Customer Success Manager at Netrio
Location
Buffalo, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kristen Brignone

Dedicated to fostering strong client connections and driving business growth by using a unique blend of interpersonal skills and strategic insight in every interaction.

Experience

  1. Customer Success Manager

    Netrio

    Feb 2025 — Present · Buffalo, NY, US

    Understand client needs by utilizing a holistic approach to build and maintain client relationships Proactively identify issues and solve client’s needs through effective listening and communicationCreate and maintain all account plans for new and existing clients including revenue targets and sales opportunitiesImprove client ROI though education regarding features and benefits of company offeringsGain access to key stakeholders at multiple levels by effectively networking within customer accounts

Education

  • Canisius University

    Master of Science (M.S.), College Student Personnel Administration

    2013 — 2015

  • State University of New York at Fredonia

    Bachelor of Arts (B.A.), Political Science

    2009 — 2013

  • Cornell University

    Certification, Human Resources Management/Personnel Administration, General

  • PennWest California

    Graduate Certificate, Sports Counseling and Student Athlete Mental Health Wellness

    2020 — 2020

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Kristen Brignone — Customer Success Manager at Netrio in Buffalo, NY, US | Unifers