Kristen Both
Client Relations Specialist | Business Development Professional | Customer Success Expert | Relationship Builder | Enterprising | Innovative | Creative
- Role
- Director of Client Experience at Deliso Financial And Insurance Services
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Kristen Both
Client Relations and Business Development professional with progressive experience in…
Experience
Director of Client Experience
Deliso Financial And Insurance Services
Jun 2024 — Present · Agwam, MA, US
As the Director of Client Experience, I am responsible for shaping and enhancing the overall experience of our many clients at Deliso Financial. The role involves developing strategies to improve client satisfaction, loyalty, and retention with a commitment to delivering exceptional service.
Education
University of Rhode Island
Animal Science, Veterinary Medicine
Jewelry Arts Institute
Classical Greek and Roman Jewelry Making, Wax Carving, and Mosaics
Stony Brook University
BA
Farmingdale State College
continuing education: Business, Economics
Skills
- Product Development
- Business Strategy
- New Business Development
- Project Management
- Jewelry
- Product Management
- Strategic Planning
- Manufacturing
- Electronics
- R&D
- Six Sigma
- Cross-Functional Team Leadership
- Product Marketing
- Data Analysis
- Program Management
- Strategic Partnerships
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