Kristen Benjamin

About Kristen Benjamin

Dual-certified in Qualtrics (Core XM Expert & Platform Essentials) with advanced expertise in survey automation, workflow optimization, and instructional design for large-scale educational program initiatives. I specialize in integrating secure authentication protocols, embedded data workflows, and automated reporting systems to improve efficiency, accuracy, and stakeholder engagement.With 20+ years of experience spanning higher education, state agency support, and consulting, I bring deep expertise in instructional design, educational technology integration, and data systems implementation. As a former assistant professor of biology, I developed and delivered engaging curriculum in the Canvas LMS and other platforms, a foundation that now informs my work building effective, user-friendly professional learning courses and survey solutions.In my current role as Senior Education Consultant at Safal Partners, I contribute to the design and implementation of advanced survey solutions, support data automation processes, and develop professional development courses in TEA Learn (Canvas LMS) and Qualtrics platforms. I focus on translating complex requirements into efficient, scalable, and user-friendly systems that deliver impact.Career Highlights • Dual-certified in Qualtrics: Core XM Expert & Platform Essentials (Qualtrics) • 20+ years of experience spanning higher education, state agency support, and consulting • Former Assistant Professor of Biology with expertise in course design, assessment, and curriculum development • Skilled in survey automation, workflow optimization, and data integration (Qualtrics, Airtable, Google Sheets) • Experienced in Canvas LMS design, customization, and implementation for professional learning courses • Proven ability to translate complex requirements into scalable, user-friendly systems that drive engagement and data accuracy

Experience

1. Qualtrics Specialist and Subject Matter Expert

   Safal Partners

   Jan 2026 — Present

   Design, build, and maintain a large-scale Qualtrics registration portal supporting authentication, role-based access, embedded data, automated workflows, and complex eligibility logic for statewide educator programs. • Architect and support advanced Qualtrics solutions for a public-sector education client, applying Qualtrics Research & Strategy XM Expert and Platform Essentials best practices to ensure scalable, high-quality data collection and reporting. • Collaborate on the design and maintenance of a Canvas LMS–based professional learning platform, ensuring seamless enrollment integration, accessibility compliance, and alignment with program requirements.

Education

• University of Arkansas at Little Rock

  Master of Science - MS, Biology

• Henderson State University

  Bachelor of Science - BS, Biology/Biological Sciences, General