Kristen Beal
Senior Delivery Manager, Commercial Enterprise Implementation at ServiceTitan
- Role
- Senior Delivery Manager at ServiceTitan
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Kristen Beal
Strategic and results-driven Delivery Manager specializing in SaaS implementation within the Commercial & Construction sector at ServiceTitan. I excel at leading cross-functional teams, streamlining onboarding processes, and driving product adoption to ensure long-term customer success. With a strong foundation in project management, customer relationship management, and retention, I have a proven track record of delivering high-impact implementations that accelerate time-to-value and maximize customer ROI.My expertise lies in managing complex enterprise rollouts, optimizing team performance, and aligning implementation strategies with business objectives. I thrive in fast-paced, dynamic environments, balancing multiple projects while ensuring a seamless customer experience. By translating business goals into actionable roadmaps, I help organizations adopt technology efficiently, improve operational workflows, and achieve sustainable growth.Passionate about process optimization, stakeholder alignment, and driving measurable outcomes, I am committed to delivering best-in-class onboarding experiences that foster long-term customer partnerships.
Experience
Senior Delivery Manager
Apr 2025 — Present
Manage a complex pod of Enterprise Implementation Consultants focused on strategic programs in the Commercial and Construction vertical. • Collaborate with ServiceTitan Product leadership to provide customer feedback and influence product enhancements. • Develop and manage multi-account strategic projects, ensuring on-time activation, and alignment with stakeholder business requirements
Education
Texas State University
Bachelor of ESS, Kinesiology and Exercise Science
2007 — 2012
Skills
- Exercise Physiology
- Account Management
- Sports
- Personal Training
- Fitness Training
- Wellness
- Event Management
- Fitness
- Kinesiology
- Public Speaking
- Exercise Prescription
- Athletics
- Weight Training
- Crm
- Functional Training
- Strength & Conditioning
- Volunteer Training
- Software Implementation
- Plyometrics
- Performance Enhancement
- Event Planning
- Strength Training
- Volunteer Management
- Microsoft Office
- Customer Service
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