Kristen Barnard

Change | Technology Implementation | Communication | Consulting

Role
Customer Success at Ethicon, Inc
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kristen Barnard

Project management and communication planning experience across a variety of strategic business environments, including hospitals, IT departments and nonprofit organizations. Healthcare experience spans both inpatient operations and revenue cycle management. Other specialties include process improvement and redesign, and change management initiatives including employee development. Specialties: project management, quantitative analysis, business process redesign, healthcare operations Industry experience-Healthcare -Public and Social Sector

Experience

  1. Customer Success

    Ethicon, Inc

    May 2023 — Present

    Bringing expertise from 15 years as a consultant and portfolio leader to a new role focused on successful customer adoption including stakeholder engagement plans, pre-install site assessments, install planning and monitoring, user onboarding/education, change communications and readiness coaching.

Education

  • Indiana University Bloomington

    BSPH, Public Health Administration

    1999 — 2003

  • University of Michigan - Stephen M. Ross School of Business

    MBA, Entreprenuership, Nonprofit Management

    2009 — 2011

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Kristen Barnard — Customer Success at Ethicon, Inc in Seattle, WA, US | Unifers