Kristel Heinrich

Organizational Change Leader | I-O Psychology Practitioner | HD Supply

Role
Organizational Change Manager at HD Supply
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Kristel Heinrich

Results-driven Change Management Leader and Industrial-Organizational Psychology practitioner with expertise in stakeholder engagement, strategic alignment, and transformation initiatives. Adept at coaching senior leaders, driving enterprise-wide change, and aligning cross-functional teams for optimized performance. Passionate about fostering collaboration and cultural evolution in dynamic corporate environments.My areas of expertise include: organizational change management and transformation, organizational development and culture, executive coaching & leadership alignment, strategic planning, stakeholder engagement & communication, process improvement, project management, industrial-organizational psychology, and management consulting.I\'m a former management consultant and negotiator for the Costa Rican government at the United Nations Framework Convention on Climate Change. I have an MBA from Georgia Institute of Technology\'s Scheller College of Business and a Master of Liberal Arts in Industrial-Organizational Psychology from Harvard University. I also have dual bachelor\'s degrees in physics and meteorology from the University of Costa Rica, am a Prosci certified change practitioner, and have certifications in Organizational Behavior, Six Sigma Green Belt, and SAFe Agilist.I personally love to travel and explore different cultures (I\'ve been to 39 countries so far) and am an avid reader.

Experience

  1. Organizational Change Manager

    HD Supply

    Jun 2025 — Present · Atlanta, GA, US

    Change leader driving enterprise transformation and adoption across commercial operations. Notable work includes:• Lead team of 5 change practitioners supporting a multi-phase, enterprise SAP transformation; developed and executed OCM strategy for the Commercial organization.• Directed end-to-end sales readiness strategy and execution, including targeted communications, stakeholder alignment, and ~25 seller enablement sessions delivered in phased waves to drive engagement, adoption, and go-live readiness.• Partnered with sales and executive leadership to prepare field teams for new systems and processes, reducing disruption risk and accelerating adoption across a large, revenue-critical population.

Education

  • Harvard University

    Master of Liberal Arts (ALM), Extension Studies, Industrial-Organizational Psychology

    2020 — 2025

  • Universidad de Costa Rica UCR

    Bachelor of Science (BSc), Dual Degrees in Physics and Meteorology

    2009

  • Georgia Tech Scheller College of Business

    Master of Business Administration (MBA)

    2010 — 2012

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Kristel Heinrich — Organizational Change Manager at HD Supply in Atlanta, GA, US | Unifers