Krista Thomson Acuff

About Krista Thomson Acuff

Hi, I’m Krista! I’m an enthusiastic, people-centered program leader with 8+ years of…

Experience

1. Account Manager - Business Engagement i Gta

   Microsoft

   Jan 2024 — Present

   In this role, I lead strategic workforce planning across 350+ requisitions annually, building cross-functional partnership with CVPs, HR, CoS and Finance to align early-in-career hiring with long-term business goals. My efforts have created organizational clarity, significantly improved efficiency and aligned talent initiatives with business needs- Architected and scaled learning and development programs across the Americas, including Lunch & Learns, Day of Learning, and Career workshops, resulting in 240+ hours of quarterly team upskilling and global adoption- Designed and scaled enterprise-wide programs including interviewer readiness, intern onboarding, and demand forecasting frameworks, driving consistency, engagement and global adoption- Collaborated closely with business leaders, HRBPs, Compensation, HR Services, Immigration, and Operations for efficiency and accuracy to reach hiring metrics, providing excellent consultation and client service- Took on a strategic stretch assignment as an HR Consultant leading performance management initiatives and coaching managers to optimize HR processes through data-driven insights, process improvements, and best practice implementation- Influenced demand planning by delivering data-driven insights and intern conversion analysis leading to a redesigned engagement strategy and increased FTE conversion potential- Delivered executive-level insights & recommendations to CVPs & senior stakeholders, influencing hiring strategy and organizational design- Spearheaded change enablement during organizational expansion, developing onboarding frameworks, training delivery, & process workflow documentation to support team scalability- Designed & implemented cross-functional recruiting initiatives including early-in-career strategy, internal talent matching, interviewer readiness programs, & intern placement frameworks, resulting in improved conversion rates, candidate engagement, & operational consistency.

Education

• Seattle University

  Bachelor’s Degree, Social Work

  2012 — 2016

• Juneau-Douglas High School

  High School, General Studies

  2008 — 2012

Skills

• Event Promotion
• Customer Service
• Project Management
• Microsoft Office
• Mental Health
• Event Planning
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Behavioral Health
• Case Management
• Volunteer Coordination
• Direct Patient Care
• Classroom Management
• Community Service
• Youth Engagement
• Community Outreach
• Teaching
• Research
• Leadership
• Public Speaking
• Diabetes