Kristal B.
Manager of Provider Services at AmeriHealth Caritas
- Role
- Manager of Provider Services at AmeriHealth Caritas
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
About Kristal B.
Kristal earned both her Bachelor of Science and Master of Public Health (MPH) in Health Promotion and Education from the University of Toledo, equipping her with a deep understanding of the intersection between healthcare delivery and community well-being. She also holds a Certificate in Nonprofit Management and Executive Leadership from the Center for Nonprofit Resources, reflecting her commitment to organizational growth and impact.Recognized as a Top 20 Under 40 Leadership Award recipient (2021), Kristal is celebrated for her ability to connect vision with action driving measurable improvements in health outcomes, fostering partnerships, and championing initiatives that prioritize quality healthcare as the foundation of thriving communities.
Experience
Manager of Provider Services
Feb 2023 — Present · OH, US
As Manager of Provider Services, I lead a high-performing team dedicated to strengthening provider partnerships and advancing quality care across Ohio. I serve as a bridge between providers and the health plan, ensuring seamless communication, timely claims resolution, and alignment with population health strategies.In this role, I drive initiatives that enhance provider satisfaction, expand value-based care opportunities, and improve health outcomes for members. By leveraging data, collaboration, and innovation, I work to remove barriers to care, elevate the provider experience, and reinforce AmeriHealth Caritas Ohio’s mission of delivering compassionate, quality healthcare to the communities we serve.Key Contributions:Built and nurtured provider relationships to support member access to quality, coordinated careSpearheaded provider communications and outreach to align with quality and compliance standardsAdvanced population health and value-based care programs to improve outcomes and reduce disparitiesChampioned cross-functional projects that streamlined processes and elevated provider satisfaction
Education
The University of Toledo
Bachelor of Science (B.S.), Exercise Physiology
2001 — 2005
Northwest Ohio Consortium for Public Health
Master's Degree, Public Health Education and Promotion
2005 — 2006
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