Krista Staten
Client Advisor at ModMed | Drive revenue growth with data-driven insights
- Role
- Client Advisor at ModMed
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Krista Staten
At ModMed, my focus is on delivering superior value and service, ensuring my clients’ key…
Experience
Client Advisor
Jan 2023 — Present · US
Provide exceptional value and customer service to client practices by collaborating with otherdepartments and the client to address insurance and billing-related issues in a timely and efficientmanner.• Drive revenue growth for the client, establish, implement, and manage performanceimprovement plans to identify and resolve issues that may impact service levels and delivery ofcontractual obligations.• Conduct routine client meetings to review business metrics, progress, and other proactive topicsto ensure high quality delivery of contracted services.• Coordinate with internal resources to facilitate optimal service delivery to ensure client’s needsare met.
Education
North Carolina Central University
Bachelor of Business Administration (B.B.A.)
Skills
- Process Improvement
- Customer Service
- Outlook
- Management
- Microsoft Excel
- Leadership
- Research
- Training
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