Krista Matheny

About Krista Matheny

With a diverse background special education, teaching, non-profit program management, client relations and diversity and inclusion, my focuses have always been people focused and advocacy forward. I was born and raised in Kenya and moved to America at 18 for college where I received my Teacher\'s License and a degree in Special Education. While working towards my degree, I worked full time as a Program Director in Non-Profits training and retaining hundreds of volunteers, executing large scale events, curriculum writing and program development. I took these skills into my teaching career and where I helped dozens of students reach their goals, implemented improved data collection methods, and educated my colleagues on different technology strategies to enhance better work-life quality. Through our work, our school outperformed in several areas from these changes, but the real win was always when a student went home feeling proud of themselves and confident in who they were. When I moved to New York, I had an exciting career development and found that my passion for education and advocacy carried into the workplace. After gaining several years of valuable experience in client relations, sales and account management, I\'m now focused on combining my passions and focusing heavily on Mental Health, Neurodiversity and Disability education and diversification in the workplace. As a neurodivergent person, I am passionate about advocating for my own community and beyond. I\'m always open to network and love having conversations with professionals passionate about mental health, employee culture and inclusion!

Experience

1. Customer Success Manager

   Justworks

   Mar 2023 — Present · NY, US

   Analyzing and providing insights and data regarding the Justworks platform- Monitoring ongoing requests and needs and ensuring a seamless experience- Providing business reviews & customer check-ins to garner feedback, understand needs, and help tailor services to meet business needs- Proactively identifying ways that Justworks can further support the company- Providing dedicated support through insurance renewals.

Education

• The University of Memphis

  Bachelor's degree, Special Education and Teaching

  2016 — 2018

• New York University

  Master's degree, Program Management

  2019 — 2022