Krissy Stonestreet

Senior Special Order Account Representative @Staples Promotional Products

Overland Park, KS, US

Manages special order customer relationships for assigned enterprise account portfolios. Sources trending merchandise and creates compelling decks and presentations to elevate and build clients brands. Responsible for account retention while supporting sales and customers directly by providing promotional products and services, soliciting quotes, negotiating with vendors and executing orders. Provides exceptional customer service by addressing unique client needs, resolving issues efficiently and maintaining high satisfaction levels. Leverages strong communication and problem-solving skills to build and maintain long-term client relationships. Proven project management skills with the capability to successfully execute both domestic and global projects. Travel and present on-site gifting experiences for clients, delivering personalized, high-quality branded merchandise. Demonstrates a strong desire to continuously learn and stay updated on current trends and the latest decoration methods.