Krissy Czulada

Technical Project Management | Expertise in planning and executing large scale projects across cross-functional teams | Leader with ability to turn chaos into organized success

Role
Director, Program Delivery at Epsilon
Location
Reading, MA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. Director, Program Delivery

    Epsilon

    Apr 2015 — Present · Wakefield, MA, US

    Delivered multiple large-scale, complex CRM solution builds on time and on budget, managing cross-functional teams of 30+ resources through scope/discovery, estimation, planning, implementation, deployment and post-deployment support. · Led multiple client teams to maintain and enhance marketing database platforms. · Developed and implemented best practice project management standards including estimation templates, task management processes in VSTS, project planning building blocks, communication plan tracking for meeting efficiencies· Tripled the value of an account with high-client satisfaction & engaged global teams—specifically driving value implementing an enhanced operational support model for client requests, rolling out comprehensive status, incident/issue tracking & hours reports for improved traceability.

Education

  • Bentley College - Elkin B. McCallum Graduate School of Business

    MBA and MS in Marketing Analytics

    2009 — 2011

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Krissy Czulada — Director, Program Delivery at Epsilon in Reading, MA, US | Unifers