Krissy Scott
VP, US Operations and Implementations
- Role
- Implementation and Customer Success Manager at Scribeemr, Inc
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Krissy Scott
Experience in Sales/Account Management/Recruiting/Team Lead/Supervisory/Training/Medical Transcription/Quality Assurance. More remote history of Cardiology/Neurology Technician, Medical Assistant, Office Administrator, and Event Coordinator. Strong customer relations skills. Truly interested in helping others and making a positive impact. Specialties: 20+years of Medical Transcription/10+ years Editing with strong background in Cardiology and Neurology but also experience in Orthopedics, Neurosurgery, Plastic Surgery, Physical Therapy, Psych and Acute Care.
Experience
Implementation and Customer Success Manager
Jul 2019 — Present
From transition from sales for implementation through the life of the account, my role involves ensuring that my customers are experiencing the best transition to our scribing solutions. Quality without Question! Travel around the country implementing providers of a multitude of specialties with remote medical scribes while managing multiple projects/implementations and work directly with customers to ensure product implementation and customer success! Job consists of working with numerous EMRs (Epic, Athena, Cerner, Medent, eCW, Greenway, Nextgen, etc.) and helping train scribes on those EMRs as well as train them on provider preferences and charting style. Also assist with account management, quality assurance, and IT.* Sales* Project Management
Skills
- Business Process Improvement
- Medical Terminology
- Analysis
- Bls
- Html
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Xml
- Databases
- Hospitals
- Java
- Sql
- Emr
- Process Improvement
- Team Building
- Customer Service
- Microsoft Office
- Sales
- Healthcare Information Technology (Hit)
- Hipaa
- Medical Records
- Healthcare
- Business Development
- Training
- Project Management
- Medical Coding
- Medical Transcription
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Medicine
- Windows
- Healthcare Management
- Ehr
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