Krissy Johnson
Account Manager at FitzMark, Inc.
- Role
- Account Manager at FitzMark
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Krissy Johnson
I’m an Account Manager with 13+ years of experience building strong client partnerships…
Experience
Account Manager
Oct 2020 — Present · Omaha, NE, US
Since joining Fitzmark in 2019, I have successfully maintained and expanded customer relationships while delivering strategic insights that optimize business operations for high-profile clients. This approach has consistently driven revenue and profit growth across all my accounts year-over-year.My responsibilities include submitting competitive customer RFPs quarterly, providing spot pricing, and working with our Operations team to analyze the freight market and negotiate carrier prices. I also manage tracking to ensure timely deliveries, coordinate appointments with shippers and receivers, and offer real-time updates to enhance customer satisfaction.My expertise lies in cultivating and sustaining strong client relationships, maintaining effective communication, and ensuring that logistics agreements are consistently met. I collaborate closely with clients to identify and implement improvements in speed, cost, and service. My focus on efficient goods movement plays a crucial role in driving customer satisfaction, retention, cost optimization, and overall profitability.
Education
Morningside University
Psychology
2008 — 2009
University of Nebraska at Omaha
Psychology
2011 — 2013
Skills
- Inventory Management
- Team Building
- Leadership
- Logistics Management
- Microsoft Excel
- Microsoft Office
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