Krissie Webster

About Krissie Webster

As the Executive Director of AH Marcom Solutions, LLC, I led the company’s efforts in delivering workforce development, program management, and technical support services to federal, state, and local government clients. I successfully managed a global team, overseeing complex government contracts, ensuring projects met regulatory requirements, and delivering them on time and within budget. My leadership also focused on building strong client relationships, identifying business growth opportunities, and improving operational efficiency and service quality. I led teams in delivering high-quality solutions tailored to client needs, while maintaining compliance and achieving client satisfaction.In my role as Veteran and Spouse Transition Coordinator at Hire Heroes USA, I supported veterans and their families as they transitioned to civilian employment. I facilitated training programs, career coaching, and workshops, helping veterans build resumes, prepare for interviews, and connect with employers. I tailored these programs to meet the unique needs of each participant, ensuring a smooth transition to the workforce while providing resources and connections to help them succeed in their new careers.Alongside these leadership roles, I have 10+ years of experience as a nanoscientist, specializing in planning and conducting experiments, analyzing data, and presenting research findings to senior management. I wrote research papers, developed proposals, and supervised junior researchers, ensuring compliance with quality standards and contributing to the success of research projectsAs a leader in training and learning, I managed over 100 staff members in dynamic, fast-paced environments, overseeing the development and execution of training programs aimed at achieving academic and professional goals. I was responsible for budgeting, scheduling, and reporting on training efforts, ensuring that all initiatives were carried out effectively.

Experience

1. Online Engagement Director

   Forsyth Technical Community College

   Aug 2018 — Present · Greensboro/Winston-Salem, NC, US

   Assisting students with advising requests related to their program of study•Guiding students through the registration process via Blackboard Collaborate•Assist in enhancing the student relationship•Assist with Blackboard Collaborate staff to review data, develop reports to monitor students outcome•Collaborates with instructors to insure students is successful within the course•Provide students information about alternatives and possible consequences of academic decisions (e.g. adding, dropping and withdrawing from courses and changing majors).•Maintains current knowledge of academic programs within the assigned division and reviews/analyzes student retention and success data.•Communicate with students in response to early alerts issued by instructor, identifies appropriate intervention strategies and guides students towards solutions to address challenges.•Manage retention completion and success rates for online students

Education

• North Carolina Agricultural and Technical State University

  Master of Science (M.S.), Animal Health

• Western Guilford High School

  Diploma

  1994 — 1998

• Old Dominion University

  Doctor of Education - EdD, Workforce & Organizational Development

• University of North Carolina at Greensboro

  Master of Science (M.S.), Nanoscience

  2010 — 2014

• North Carolina Agricultural and Technical State University

  Bachelor of Science (B.S.), Laboratory Animal Science & Biomedical Research

  1998 — 2002

Skills

• Data Analysis
• Event Management
• Access
• Project Management
• Social Networking
• Microsoft Office
• Social Media
• Higher Education
• Matlab
• Marketing Strategy
• Leadership Development
• Leadership
• Customer Service
• Microsoft Word
• Public Speaking
• Event Planning
• Management
• Research
• Microsoft Access
• Nonprofits
• Microsoft Excel
• Powerpoint
• Analysis
• Training
• Teaching
• Time Management