Kristoffer Rufino
Network Engineer | Client-Facing Infrastructure & Security | Hospitality taught me how to read a room while IT taught me how to secure it
- Role
- Junior Network Engineer Ii at Packet6
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Kristoffer Rufino
Ten years in hospitality taught me that the best technical support feels like great service; calm, clear, and focused on what the person actually needs, not just what they asked for.These days I work as a network engineer supporting managed accounts with Palo Alto (PAN-OS, Panorama, GlobalProtect), Meraki, and Mist. I troubleshoot the hard stuff, translate the complex stuff, and show up to every client conversation the way I showed up to every table; ready to actually listen.I like puzzles, people, and translating network problems into plain language. The kind of explanation I\'d give to a friend who just wants the Wi-Fi to work, preferably over a calm coffee chat instead of a panicked Slack message.CCNA, CWNA, CMNA certified. When I\'m not working I\'m probably tinkering on my homelab, chasing my daughter around, or losing a game of Magic the Gathering I was definitely winning.Let\'s connect.
Experience
Junior Network Engineer Ii
Nov 2025 — Present
Education
Grand Valley State University
Bachelor's of Psychology (B.S.), Psychology
2013 — 2016
Schoolcraft College
Associate's degree, General Studies
2010 — 2013
Skills
- Research
- Time Management
- Leadership
- Microsoft Word
- Teamwork
- Social Networking
- Public Speaking
- Microsoft Excel
- Powerpoint
- Event Planning
- Social Media
- Microsoft Office
- Customer Service
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