Kris Porter
MBA | Breast Cancer Survivor | PMO Leader | Host Extraordinaire | Culture and DEI Advocate
- Role
- Senior Director Client Support at Fiserv
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Kris Porter
Transformational program leader with 17+ years of impact across customer success, operations, and program management.I architect scalable solutions, rally cross-functional teams, and translate strategy into measurable results. My career spans LinkedIn and PayPal, where I’ve delivered global programs, operational excellence initiatives, and culture-building efforts that drive both business outcomes and employee engagement.Known for inclusive leadership, I mentor and coach teams to reach peak performance while ensuring stakeholders are aligned and engaged. I thrive on solving big challenges, driving customer success, and fostering belonging across organizations.Core strengths:Program & Project ManagementCross-Functional LeadershipCustomer Success StrategyOperational ExcellenceData-Driven Decision MakingCulture & Inclusion Advocacy
Experience
Senior Director Client Support
Nov 2025 — Present · Omaha, NE, US
Education
Bellevue University
Master of Business Administration - MBA, Business Administration and Management, General
2014 — 2017
University of Nebraska at Omaha
Journalism, Business Administration and Management, General
University of Nebraska-Lincoln
Veterinary Medicine
Bellevue University
Bachelor's degree, Business Administration and Technical Studies
2004 — 2006
Skills
- Analytics
- Program Management
- Salesforce.com
- Operations Management
- Organizational Culture
- Business Relationship Management
- Project Management
- Customer Service
- E-Commerce
- Culture Change
- Call Centers
- Account Management
- Diversity Training
- Process Improvement
- Cultural Diversity
- Leadership
- Management
- Team Leadership
- Coaching
- Diversity & Inclusion
- Customer Experience
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