Krishnendu Roy
Associate Vice President- Retail Business Banking at HSBC
- Role
- Associate Vice President -retail Business Banking at HSBC
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Krishnendu Roy
Cleared Doctorate in Management Services. Six Sigma Master Black Belt with experience of delivering successful results for high visibility projects. Six Sigma & LEAN experience with a track record of successfully completing projects on schedule & delivering savings, supporting clients in off-shored Travel Services. Ability to focus on customer satisfaction and client business goals to select performance improvement projects resulting in financial savings. Successful Quality Manager experienced in establishing and executing project-based tactical solutions. Creative, and focused on the vital few areas to effect desired outcomes. I have over 9 years of experience in the areas of Sales, Customer service and Transactional Quality. I have acquired a knowledge & learning through leaders and various training i.e.Certified Six Sigma Master Black Belt - International Six Sigma Institute,Certified Six Sigma Black Belt - International Six Sigma Institute, Six Sigma GB Certified - Fillerz Academy,Six Sigma YB Certified - WNS, Six Sigma(WB from WNS) and Lean Cadet from WNS. Specialties: Communication and presentation skills,Ability to analyze data and create presentations,Strong understanding of Customer service and sales,channel sales, team building, sales growth, good understanding of ISO 9001 standard and latest updates on market sales strategies. Specialties: Key Skills: Inter Personal, Change Management, Six Sigma, Lean Enterprise, Project Delivery. Contact Details: k••••••••@gmail.com.
Experience
Associate Vice President -retail Business Banking
Apr 2019 — Present · New Delhi, IN
Education
Indian Institute Of Business Management And Studies
Doctorate In Management Studies, Management
2013 — 2017
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