Krishna Singh
- Role
- Operations Team Lead- Cpe Pricing and Ordering at BT Group
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Krishna Singh
Krishna is an energetic AI enthusiast and Consultant. With over 10+ years of experience…
Experience
Operations Team Lead- Cpe Pricing and Ordering
Feb 2022 — Present
Leading Team of 10+ Pricing/Deal and Order manager specialist to ensure the following for top key customer of BT across Globe -To produce and lead a high performance team - Coordination with BT and Third Party Field Engineer - Managing CPE Resale Business to make sure team will effectively own and manage the entire Project from lead to cash - Delivery and IT project management in CPE Resale business - T&T Delivery - Process Improvement - Complex Renewal and Inventory management - Taken an initiative in first 2weeks of joining to create the Cloud based service request request tracker with easy UI to add request for managing the work, used MS Team\'s List - Making sure to meet Complex requirements around Trading model like Local to local, Drop shipping, Central to local trading practice -To build a psychologically safe team environment - Sharing business requirements with developer to improve the application - Management of CPE procurement cycle PR to PO process -Responsible for stakeholder engagement at the middle management level in the customer\'s / stakeholder\'s organization and manage service escalations -Work with suppliers to get a quote on time Rectify exact Supplier/Vendor considering product, region, country & other delivery norms post BT procurement guidelines -Work along with supplier/vendor AM team to apply appropriate discounts & deals as per the agreement for the contracts - Warehouse and logistics coordination for CPE delivery -Manage the order workflow in internal systems (ATIS/SF/Intrepid/MySD), asset inventory and other business applications provided -Act as an SME towards account and sales teams and be consulted for supplier selection, timelines and delivery constraints that can ensure setting the right expectations - Monitoring and creating dashboard of end to end journey of Cisco, Palo Alto, etc equipment resale business to make sure quotation will be provided on time, and order get placed on time to meet project deadline
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor's degree, Electrical, Electronics and Communications Engineering
2010 — 2014
The University of Texas at Austin
PGD AI and ML, Artificial Intelligence and Machine Learning
GrowthschoolGHB2
Workshop, Marketing
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