Venkata Naga Krishna Shashank Vedula
Associate (Project Manager I) at JPMorgan Chase & Co. with expertise in Technical Support and Customer Service.
- Role
- Associate (Project Manager i) at 摩根大通
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Venkata Naga Krishna Shashank Vedula
With over twelve years of experience in managing service operations, customer relationship management, and business development, I am an Associate (Project Manager I) at JPMorgan Chase & Co, one of the leading global financial services firms. As an Associate (Project Manager I), I am responsible for overseeing and executing various projects and initiatives that enhance the quality and efficiency of customer service delivery across different channels and platforms.Previously, I was a Senior Business Analyst at Amazon Development Center India Pvt. Ltd, where I strategically supervised senior operational management team, used customer insight and root cause analytics to identify companywide improvements, and participated in key cross-functional meetings as the representative for the customer service department. I also have experience in working with various stakeholders across multiple geographies and industries, such as e-commerce, hospitality, and animation. In addition, I have acquired technical skills and credentials in computer networking, web development, and technical support through my certifications from Coursera and my fellowship program at NxtWave. My goal is to leverage my diverse and extensive skill set to deliver repeated success and value to the customers, the organization, and the society.
Experience
Associate (Project Manager i)
Jan 2023 — Present · Bengaluru, IN
Education
Ramanath Secondary School - NSTL - India
Matriculation, Mathematics
2003 — 2005
Cherry's College of Hotel Management and Catering Technology
Diploma in Hotel Management, Hotel/Motel Administration/Management
2007 — 2010
Andhra University
Bachelor of Commerce - BCom, Accounting and Finance
National Institute of Open Schooling
+2, MPC
2009 — 2011
NxtWave
Fellow at NxtWave’s CCBP 4.0 Intensive
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