Krishnaraj Nedunchezhian
Assistant Vice President @Citi
Signup · Get unlimited contacts
WORK HISTORY
Assistant Vice President @Citi
EDUCATION
College of Engineering, Guindy
Bachelor of Technology - BTech, Information Technology
College of Engineering, Guindy
Bachelor of Technology - BTech, Information Technology
ABOUT KRISHNARAJ NEDUNCHEZHIAN
Principal Engineer | Salesforce Solution Design | Microservices | Performance OptimisationI am currently working as a Principal Engineer, responsible for designing and delivering Salesforce-based solutions, mainly on Service Cloud, for large-scale enterprise projects.One of the key projects I am involved in is a multi-million-dollar Service Cloud implementation that handles over IVR calls daily with CTI telephony integration. The system uses real-time API calls to fetch customer data, ensuring a smooth and responsive experience.As part of this, I have driven multiple performance improvements, achieving up to 10 seconds reduction in overall response times across various features.In addition to core solutioning and development, I have also created several developer productivity tools, such as:UAT Downtime Mapper – to track and manage UAT availabilityAPI Error Emailer – to notify teams of API failures in real-timeI have hands-on experience in working with microservices architecture, ensuring modular, scalable, and maintainable systems.I enjoy solving real-world problems through efficient tech solutions and continuously look for ways to improve both system performance and developer experience.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.