Krishnanunni Jayaraj

About Krishnanunni Jayaraj

Results-driven Finance Executive and CMA aspirant with 5+ years of experience in fast-paced commercial environments. Proven ability to build and maintain strong relationships with colleagues and customers through advanced communication and interpersonal skills. Exceptional organizational and time management abilities allow me to effectively manage multiple responsibilities simultaneously. Detail-oriented, analytical, and focused on delivering effective solutions to complex problems.

Experience

1. Accounts Receivable Specialist

   AD Ports Group

   Apr 2025 — Present · Ernakulam, IN

   Managed collection of outstanding receivables by following up on overdue payments via phone calls, emails, and letters, achieving a significant reduction in outstanding. Assisted in credit control by evaluating customer payment behaviors and recommending repayment plans to minimize bad debts. Prepared and sent Statements of Accounts and ensured timely follow-ups to recover pending dues. Monitored customer accounts to identify overdue balances and escalated unresolved cases to senior management when required. Coordinated with billing and commercial departments to resolve disputed invoices, ensuring smooth payment processing and reducing customer escalations. Maintained accurate records of customer communications, payment commitments, dispute resolutions, and meeting minutes. Prepared weekly and monthly reports on cash collection, accounts receivables, top collection customers, and overdue accounts to track performance and assist management decision-making. Ensured compliance with company policies and legal regulations related to debt collection while maintaining professional and positive client relationships. Acted as a key liaison between customers and internal teams to resolve outstanding issues, improving customer satisfaction and faster payment turnaround. Educated customers about payment terms, credit policies, and billing procedures to promote on-time payments and prevent future disputes.

Education

• Miles Education

  CMA US

  2024

• University of Calicut

  Bachelor of Commerce

  2016 — 2019