Krishnan Subramanian
- Role
- Associate General Manager - IT at Asian Paints
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
Experience
Associate General Manager - IT
Jul 2022 — Present
At Asian Paints, my team drives the technology elements of CRM, loyalty, front-line apps and customer & consumer experience. This covers areas such as:\\\\n\\\\n1. Customer & consumer lifecycle management (leads management, CRM, loyalty, NPS, etc.),\\\\n2. Loyalty systems,\\\\n3. Front-line apps used by partners (dealers, contractors, etc.) for day to day operations like order booking,\\\\n4. Contact center operations & associated tech. and\\\\n5. New experience initiatives like bots.
Education
Great Lakes Institute of Management
MBA, Finance and Marketing (Dual Major)
2008 — 2009
University of Mumbai
Bachelor of Engineering, Instrumentation
2000 — 2004
Skills
- Process Improvement
- Program Management
- Software Development Life Cycle (Sdlc)
- Sdlc
- Pre-Sales
- Software Project Management
- Analysis
- Solution Architecture
- Business Analysis
- Business Process
- IT Strategy
- Project Management
- Requirements Gathering
- Business Development
- Management
- Enterprise Software
- Product Development
- Requirements Analysis
- Team Management
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