Krishnangini Kalita
Tech Product Manager | CSPO® | Driving Digital Journeys @ IDFC FIRST | Agile | Outcome Driven | Fintech & BFSI | IIM Visakhapatnam | Ex-Oracle
- Role
- Technology Product Owner at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Krishnangini Kalita
I\'m a strategic and execution-focused Product Manager with over 6. 5 years of experience…
Experience
Technology Product Owner
Jul 2022 — Present · Mumbai, IN
Leading the delivery of customer-facing digital banking journeys for NR (Non-Resident) and Program Banking segments within a highly regulated environment. Key Achievements: Boosted lead generation by 40% by redesigning digital onboarding workflows for NR accounts, improving customer acquisition and funnel entry rates. Achieved 2× increase in conversions and reduced turnaround time by 84% through process automation, stakeholder alignment, and removal of operational bottlenecks.⏱ Accelerated MVP launches: Delivered MVP1 25% ahead of schedule and MVP2 30% early, optimizing time-to-market. Improved product funnel performance by 15% and reduced support tickets by 30% via analytics-based backlog prioritization and SRE collaboration. Enabled real-time upgrades to Program Banking and introduced personalized RM referral links, enhancing customer experience and RM incentives. Facilitated Agile ceremonies for a 15+ member team; proactively resolved tech blockers, ensuring consistent sprint deliveries.🧩 Translated complex requirements into actionable user stories and prioritized features in alignment with business, risk, and compliance needs.
Education
Indian Institute of Management Visakhapatnam
PGP
2020 — 2022
Dayananda Sagar College of Engineering, BANGALORE
Bachelor's degree
2013 — 2017
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