Krishnan Ganesh
Dispatch Supervisor @Sci Group Inc
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WORK HISTORY
Dispatch Supervisor @Sci Group Inc
Mississauga, ON, CA
Optimized Dispatch Operations: Managed and dispatched 40+ drivers across multiple carriers, ensuring 98% on-time deliveries.2. Load Verification & Accuracy: Verified 100% of order details, reference numbers, and load specifics, reducing dispatch errors by 30%.3. Delivery Performance & Compliance: Maintained a 95%+ on-time pickup and delivery rate by proactively coordinating with delivery crews and carriers.4. Customer & Driver Coordination: Served as the primary liaison, handling issue resolution and ensuring seamless communication between stakeholders.5. KPI & Performance Management: Developed and executed strategies to achieve annual KPIs in safety, quality, productivity, and delivery efficiency.6. Inventory & Warehouse Coordination: Monitored inventory levels, ensured FIFO compliance, and collaborated with warehouse teams to optimize staging and order scheduling.7. Fleet & Vendor Management: Maintained lease records for existing fleets, scheduled regular maintenance, and retired expired vehicles, improving fleet efficiency by 20%.8. Vendor Relations & Cost Savings: Negotiated contracts for fuel, maintenance, and services, reducing operational costs by 15%.9. Team Leadership & Training: Led and mentored a team of 40+ drivers and associates, improving performance metrics and reducing turnover by 25%.10. Resource & Workflow Optimization: Strategically allocated labor, space, and equipment to meet daily production targets, increasing efficiency by 10%.11. Process Improvement & Cost Reduction: Analyzed shipping methods and optimized routes, cutting transportation costs by 12%.12. Regulatory Compliance & Audits: Ensured adherence to company policies and shipping regulations, successfully passing all audits with 100% compliance.
EDUCATION
Manonmaniam Sundaranar University
Bachelor of Science - BS, Computer Science
Manonmaniam Sundaranar University
Master of Computer Applications - MCA, Computer Science
ABOUT KRISHNAN GANESH
With 12 years in supply chain and logistics, I’ve built my career around efficiency, problem-solving, and keeping operations running smoothly. From managing dispatch and inventory to procurement and carrier coordination, I’ve worked across industries like food, steel, retail, and medical equipment.At SCI Logistics and Bolt Logistics, I honed my skills in warehouse operations, ERP systems (SAP, Dynamics), and team leadership. XPO gave me deep exposure to North American routing and customer service, while Larsen & Toubro sharpened my expertise in project logistics, negotiation, and vehicle mobilization. I also bring experience in hiring, ensuring strong, high-performing teams.I thrive under pressure, adapt quickly, and take a hands-on approach to optimizing logistics. Now, as I explore new opportunities in Canada, I’m eager to bring my expertise to a dynamic team and continue growing in this ever-evolving industry
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