Krishnakumar Biradar

Deputy Manager @ HDFC Bank Ltd eCommerce Payments Business - Acquiring

Role: Deputy Manager at HDFC Bank
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Deputy Manager
HDFC Bank
Sep 2022 — Present · Pune, IN
1)Core KRA Include Payment Gateways, Payzapp for Business (P4B),O2O,POS.2)Servicing 60 Branches across Maharashtra Region.3)Providing Digital Payment Solutions to the Merchants.4)Understanding the need/purpose of the merchants and providing the proper solution for payment collection.5)Serving the existing Client-base by handling their queries regarding payment collection.6)Work with the cross-functional departments to upgrade the services/products like POS, Link Based solution, UPI, QR, Additional TIDs etc.7)Work towards decreasing the FTNR and focusing on increasing the FT correspondingly by providing training sessions to the team members.8)Tracking the Active merchants in portfolio and help them in driving their business to generate the volume.9)Guiding and assist the inactive merchants to solve their service or product related issues and maintain the scorecard.10)Focusing on additional KRAs like CASA, Asset loan, Income Products, CD Loan etc to increase and maintain the productivity.11)Communicated the value proposition of Replicon\'s products and solutions to customers, prospects.12)Identified new markets & business opportunities for revenue growth tracking sales, gathered customer & market feedback13)Generated prospects and developing sales strategies to secure new business; implemented improvements to the processthat deliver excellent service and customer satisfaction

Contact information

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Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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