Krishna Kidambi

About Krishna Kidambi

Senior global technology executive with a proven record of delivering enterprise‑scale…

Experience

1. Regional Director, Apac - Digital Infrastructure

   S&P Global

   Apr 2018 — Present · Hyderabad, IN

   Working on an automation project to enhance infrastructure deployments by automating infrastructure components using API calls. • Currently heading Engineering, Operations and Customer Success with a span of approximately 200+ member team (including matrix teams) • Working in implementation of Virtual Desktop using Azure and AWS cloud options. • Established Business Relationship Management function in APAC region to improve Customer. • Improved customer Satisfaction results from 70% to 98%+ in a span of 12 – 18 months which in turn improved customer NPC (Net Promoter Scores) of Digital Technology services for entire APC region • Enabled SPGI teams in APAC region to work from home as part of COVID-19 pandemic. • Headed completion of Windows 10 deployment in APAC sites (14 countries with 25+ sites). Implemented Windows 10 servicing for continuous upgrades of the Operating System. • Created High Availability reference architectures for Cloud and in-house infrastructure deployments. • Excellent in Relationship building between business IT teams and IT Vendors, achieved excellence in managing the multiple vendors and managing the contracts. • Coaching and mentoring direct reports and peers (e.g. Directors, Managers, and Development leads, Business Analysts, Jr. Architects, Sr. Architects, Solution Architects and Lead Solution Architects). • Excellent exposure to various technologies.

Education

• Acharya Nagarjuna University

  B Sc, Computer Science

  1989 — 1992

• Pondicherry University

  PG, Computer Science & Applications

  1992 — 1993

• ICFAI University

  Master of Business Administration - MBA, IT Systems

  2016 — 2019

Skills

• Enterprise Architecture
• IT Management
• Data Center
• Sparc Supercluster
• Paas
• Agile Methodologies
• Team Building
• Apache
• Sdlc
• Application Histing
• Unix
• Disaster Recovery
• Troubleshooting
• Solution Architecture
• Wordpress
• Oracle Identity Manager
• Chef
• Solaris
• Weblogic
• Nagios
• Saas
• Linux
• Virtualization
• IT Strategy
• Mysql
• Puppet
• Cloud Computing
• Software Development
• Servers
• Itil
• Awstats
• Project Management
• Iaas
• Devops
• System Administration
• Exadata
• Exalogic
• Vendor Management
• IT Relationship Management
• Application Architecture