Krishna Desai
Manager - Operation Analytics & Automation Allstate Protection Plans @SquareTrade
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WORK HISTORY
Manager - Operation Analytics & Automation Allstate Protection Plans @SquareTrade
Manage data analysts and engineers to create executive level key metrics to determine monthly business performance, product purchases and customer insights Create cross-functional metrics: claims, troubleshooting rate, and NPS and visualize via Tableau to determine overall business health, claim status, and key service markers Automate Python script to build data pipeline loading csv files into postgresql database Conduct training of PowerBi, Python, and SQL to data analysts and business analysts Create git repository to increase SQL and Python code collaboration, optimization, and reduce code loss
EDUCATION
Drexel University's LeBow College of Business
Bachelor of Science (B.S.), Finance, Business Analytics, & International Business
American University in Dubai
William Jefferson Clinton Scholarship
Conestoga Senior High School
High School Diploma
University of Pennsylvania
Master's degree, MCIT (Computer Science)
SKILLS
ABOUT KRISHNA DESAI
Innovator, curious teacher, transformational keynote speaker, artist, writer and lifelong…
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