Krishna Desai

About Krishna Desai

Innovator, curious teacher, transformational keynote speaker, artist, writer and lifelong…

Experience

1. Manager - Operation Analytics & Automation Allstate Protection Plans

   SquareTrade

   Dec 2024 — Present

   Manage data analysts and engineers to create executive level key metrics to determine monthly business performance, product purchases and customer insights Create cross-functional metrics: claims, troubleshooting rate, and NPS and visualize via Tableau to determine overall business health, claim status, and key service markers Automate Python script to build data pipeline loading csv files into postgresql database Conduct training of PowerBi, Python, and SQL to data analysts and business analysts Create git repository to increase SQL and Python code collaboration, optimization, and reduce code loss

Education

• Drexel University's LeBow College of Business

  Bachelor of Science (B.S.), Finance, Business Analytics, & International Business

  2017

• American University in Dubai

  William Jefferson Clinton Scholarship

  2016 — 2016

• Conestoga Senior High School

  High School Diploma

  2012 — 2012

• University of Pennsylvania

  Master's degree, MCIT (Computer Science)

  2024

Skills

• Consulting
• Public Relations
• Brand Development Strategy
• Operations Management
• Gujarati
• Auditing
• Cross-Cultural Communication Skills
• Financial Analysis
• International Relations
• Business Valuation
• Chinese
• Risk Analysis
• French
• International Business
• Capital Iq
• Hindi
• Microsoft Excel
• Public Speaking
• Market Research
• Cross-Cultural Teams
• Leadership
• Teamwork
• Banking
• Risk Management
• Social Media
• Financial Modeling
• Microsoft Word
• Team Leadership
• Business Analytics
• Microsoft Office