Krishna Ajith
Platform Support & Customer Operations | Trust & Safety Associate | Accenture
- Role
- Trust and Safety Associate - Platform Operations at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Krishna Ajith
Customer operations professional with experience supporting high-volume, process-driven environments across chat and email channels. I’ve worked on structured workflows involving CRM systems, SOP adherence, issue investigation, and accurate case documentation while consistently meeting quality and performance benchmarks.At Amazon (via Sutherland), I supported large-scale customer operations, resolving order, payment, and account-related issues while working within defined SLAs and compliance requirements. I’m comfortable operating in fast-paced environments that require attention to detail, clear written communication, and disciplined execution.I’m actively building skills in SaaS platforms, CRM tools, and basic operational analytics, with a clear interest in moving into Customer Success, SaaS Support, or Operations/Analyst roles where I can contribute beyond frontline support and grow into ownership-based responsibilities.Core strengths: Customer & platform operations · CRM & case management · SOP & compliance adherence · Process-driven problem solving · Clear written communication
Experience
Trust and Safety Associate - Platform Operations
Jan 2026 — Present · Bengaluru, IN
Part of Accenture Operations as a Trust & Safety Associate
Education
Indira Gandhi National Open University
Bachelor's degree
2022 — 2025
Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai
B.Sc
2022 — 2025
Chinmaya Vidyalaya
School
2004 — 2018
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