Krishna Valluri

Experience

1. Service Program Partner

   Amdocs

   Jul 2022 — Present

   Strategic Partnership Development: Building and nurturing strategic partnerships, enhancing business growth through effective collaboration with key industry players and stakeholders. Client Relationship Management: Fostering strong, long-lasting client relationships, ensuring high levels of trust, communication, and satisfaction to contribute to long-term business success. Client Base Expansion: Leveraging networking skills and industry knowledge to successfully expand the client base, driving new business opportunities and increasing market presence. Cross-functional Team Coordination: Coordinating and leading cross-functional teams to ensure seamless collaboration and the successful delivery of services, consistently meeting or exceeding client expectations. Tailored Client Solutions: Developing and implementing customized solutions to address the unique challenges and goals of each client, enhancing satisfaction and loyalty. Customer Satisfaction Enhancement: Prioritizing customer satisfaction by ensuring services are delivered with personalization and aligning solutions to client business objectives. Business Growth and Performance Monitoring: Monitoring business performance and identifying growth opportunities, ensuring continued success through the alignment of services and client needs. Stakeholder Engagement: Engaging effectively with key stakeholders to ensure alignment of services with client expectations, securing support for business initiatives and facilitating smooth service delivery. Collaboration with Internal Teams: Collaborating with internal teams, including technical, sales, and support, to ensure that projects are executed efficiently and client requirements are consistently met. Leadership in Program Delivery: Providing leadership and oversight in program delivery, ensuring project milestones are met on time, within scope & in accordance with client expectations.

Skills

• Agile Methodologies
• Unix
• Pre-Sales
• Oracle
• Requirements Analysis
• Pl/Sql
• Business Analysis
• Telecommunications
• Software Development
• Integration
• Sdlc
• Solution Architecture
• Software Project Management
• Project Management
• Soa
• Software Development Life Cycle (Sdlc)
• Pmo
• Pmp